Reach out and connect with us.
Need to get in touch with us — drop us a message using whichever medium you wish and we'll get back to you promptly.
Want to sign up to RideMinder? Start by clicking here
Existing Operators
Need to get in touch? Send us a message and we will reach out as soon as we can.
New Operators
Some questions are easy to answer. We have provided some answers below to common questions to help you get started quicker.
What is the process for getting started?
Get started immediately by completing the signup process. Once you’re signed up, you can access a self-guided demo available directly in the platform to help you navigate and make the most of our features.
How quickly can I start accepting bookings?
You can start accepting bookings as soon as you’ve signed up, connected to Stripe for payment processing, and invited your clients. RideMinder comes equipped with default settings, allowing you to begin operations quickly and efficiently.
I'm a passenger / driver and need help?
RideMinder is the software platform that connections operators with their customers. Please reach out directly to the operator you are connected with for help.
How can I get support?
We love working with customers and aim to respond to everyone as quickly as possible. We've consolidated all of our support communications. Use support@rideminder.com to help with everyday questions. For technical emergencies impacting your operations, please use the 1300 number.
What if I have feature requests or find a bug?
Reach out and let us know. Everyone here at RideMinder just wants to make a product that is a pleasure to use. We aim to keep simplicity at the core of everything we do so please let us know whatever it is. Please email us support@rideminder.com