The Technology Behind RideMinder

How our integrations power Solo, Fleet, and Enterprise operators

Transport operators shouldn’t have to juggle multiple systems just to run their business. Payments, messaging, compliance, flight tracking, reporting, and daily job management should all work together — not live in separate tabs, spreadsheets, or disconnected tools.

RideMinder was built to remove that complexity.

Under the hood, RideMinder uses a set of carefully selected technology partners to create a seamless operational layer for transport businesses of every size. These integrations aren’t add-ons — they’re the infrastructure behind reliability, automation, and performance.

Below is the technology powering the RideMinder ecosystem.

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Stripe — Automated Payments & Payouts

Payments are one of the most stressful parts of transport operations. Manual reconciliation, delayed payouts, and chasing customers drain time and cash flow.

RideMinder integrates deeply with Stripe to provide:

• Automated customer payments
• Automated driver and operator payouts
• PCI-certified security
• Reliable daily deposits
• Reduced manual reconciliation

Stripe is the backbone of RideMinder’s financial automation. It enables Solo operators to run professionally without admin overhead, and it gives Fleet and Enterprise operators predictable, scalable revenue workflows.

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Twilio — Messaging, Alerts & Number Masking

Clear communication is essential — but privacy matters.

RideMinder uses Twilio to protect driver and customer phone numbers through secure number masking. Calls and messages are relayed through protected channels so communication feels seamless and safe.

With Twilio, operators benefit from:

• SMS booking confirmations
• Driver and customer notifications
• Arrival reminders
• Two-way messaging
• Secure call and SMS relay

Twilio keeps communication fast and private, without exposing personal contact details.

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Xero — Accounting That Syncs With Operations

Accounting is often where growing operators feel friction.

RideMinder integrates with Xero to ensure clean handover between operations and finance, supporting:

• Automated reconciliation
• Cleaner financial reporting
• Integration between pricing and invoicing
• Operator-level financial visibility

For Enterprise operators, this integration is critical to compliance, auditing, and contract management.

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Zapier — Custom Automations Without Developers

No two transport businesses operate the same way.

RideMinder uses Zapier as a flexible extension layer, allowing operators to connect RideMinder to thousands of external apps without custom development.

Common use cases include:

• Syncing bookings to CRM tools
• Triggering post-trip emails
• Sending data to Google Sheets
• Custom driver onboarding workflows

Zapier allows RideMinder to adapt to unique business processes without bloating the core platform.

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InfoAgent — Real-Time Travel Disruption & Passenger Updates

Transport operations don’t exist in isolation. Delays, cancellations, weather events, and broader travel disruptions often sit outside a single booking — but they still impact passenger experience and operator workload.

RideMinder integrates with InfoAgent to help operators stay informed and proactive when travel plans change.

InfoAgent provides real-time monitoring of travel disruptions across aviation, rail, road, and major transport networks, allowing operators to respond faster and communicate more clearly with passengers.

With InfoAgent connected to RideMinder, operators can benefit from:

• Awareness of broader travel disruptions affecting passengers
• Faster response to delays and schedule changes
• Reduced inbound calls from passengers seeking updates
• Clearer, more proactive communication during high-pressure situations
• Better coordination for airport transfers, corporate travel, and event transport

Instead of reacting to issues after passengers call, operators gain early visibility and context — helping them manage expectations before problems escalate.

For Fleet and Enterprise operators, this is especially valuable when managing multiple bookings, VIP passengers, or corporate accounts where communication quality matters as much as punctuality.

InfoAgent adds an intelligence layer around journeys — helping RideMinder operators deliver a calmer, more informed customer experience when plans change.

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Flight Tracking Providers — Real-Time Accuracy When It Matters

Airport transfers are high-stakes. Delays or early arrivals can ripple across an entire schedule.

RideMinder integrates with flight tracking providers (available as a paid extra) to enable:

• Automated flight updates
• Accurate arrival timing
• Reduced waiting times
• Better driver scheduling
• Smoother customer experience

This is especially valuable for Solo operators handling airport work and for Enterprise teams managing VIP or corporate accounts.

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Why These Integrations Matter

Each integration inside RideMinder was chosen to solve a real operational problem transport operators face every day.

Payment delays and reconciliation

Powered by Stripe
Operators receive faster, more predictable payouts with significantly less manual admin.

Customer communication gaps

Powered by Twilio
Automated booking confirmations, reminders, and updates keep drivers and passengers informed without exposing personal phone numbers.

Accounting complexity

Powered by Xero
Trip pricing, invoices, and payments sync cleanly into accounting workflows for better reporting and compliance.

Unique business workflows

Powered by Zapier
Operators can create custom automations without developers, connecting RideMinder to CRMs, spreadsheets, and internal tools.

Airport unpredictability

Powered by flight tracking providers
Real-time flight updates reduce waiting time, improve scheduling accuracy, and deliver a smoother airport transfer experience.

Vehicle Data & Travel Disruption Intelligence

Powered by InfoAgent
While RideMinder manages bookings, drivers, payments, and dispatch, InfoAgent adds real-world travel intelligence — ensuring operators stay informed even when journeys don’t go to plan.

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These integrations work quietly in the background so operators can focus on running their business — not managing software.

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